Return Material Authorizations (RMA) for TeleWell products should be primary handled via the retailer who have sold the unit(s).

TeleWell Oy will not replace any units without appropriate tests and repair actions.

Should the returned unit(s) work without any problems in tests performed by TeleWell Oy, a 20 EUR handling fee is invoiced (excluding the fees caused by returning the unit to the customer).

RMA process

Please contact our sales for the information about RMA process. Click here for contact information.


Sales / technical questions

Customer help
+358 (0)600 308060 (1,98€ min + pvm) 24/7

Reseller help monday - thursday 9 - 16
+358 50 5277 801

Office open hours monday - thrusday  9-11 and 13-15


TeleWell Oy

Ylänkötie 39 LH 1 / Kinnarinkatu 1
FI-04430 Järvenpää, FINLAND

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